We try our best to accept a advanced alternative of articles to accept from with new shoes actuality added daily.
If we do not accept something, you can create your own with affluence on our site. If you'd rather delay for us to accomplish article just create a ticket with your appeal and if it's article we plan to do again we'll add your name to our appeal account and you'll be notified as anon as it launches!
Got a brace of shoes that don't fit appropriate and charge to go up or bottomward a size? Not to worry!
Open a ticketwith your adjustment cardinal and let us apperceive that you charge to barter the shoes for a new size. Already we accept your barter request, we'll accord you the abounding instructions to get you in a new brace lightning fast!
Note:Our barter action lasts 14 days. If 14 canicule accept gone by back the commitment date, abominably we can’t action you an exchange. Custom advised items are not acceptable for barter or refund.
Making your own shoe should and is a fun acquaintance with Spreadshoes! We appetite to ensure you adulation the shoes as anon as you get them so we accept some recommendations to accumulate in apperception back creating your shoes.
- Accomplish abiding your artwork is at atomic 2000x1000 - Abstain baby characters or capacity in your architecture unless you're activity with our vegan covering option. Canvas has beyond accoutrement again a tshirt and because of that can not affectation photo perfect. - All monitors accept hardly altered appearance and contrasts. So like an custom product, the blush can be hardly altered from awning to shoe. - Abstain putting annihilation important on the bend of the shoes, remember, anniversary shoe is custom printed and again accumulated by hand, so there can be some baby movement in how your architecture is printed.
Most importantly, accept fun! Add your admired vacation memories or your pets assimilate your shoes. Be the alone being with your exact shoes. Your accompany will adulation them!
We apperceive you're aflame to get your shoes! Assurance me, we're appropriately aflame for you to accept them! Afore annihilation else, if you don't yet accept your tracking cardinal and it's been accomplished 10 days, analysis our Order Lookup Tool it has the best up to date advice on your order
To advice accord you a timeline of back you apprehend your shoes we've listed beneath average* times (excluding 5-10 business day assembly time) to the best accepted countries.
USA: Standard Aircraft - 6-12 days DHL- 2-4 Days
United Kingdom: Standard Aircraft - 20-45 days Express - 8-18 days DHL - 2-4 days
Canada: Standard - 20-45 Days Express - 10-25 Days DHL - 2-4 Days
Australia: Standard - 15-30 days Express - 6-15 days DHL - 2-4 days
Rest of World: Standard - 20-45 days DHL - 2-5 days
Please remember. These are averages, delays can be acquired by customs. If your adjustment has anesthetized these averages by 1 anniversary or added amuse actualize a admission for abutment and we will attending into it!
*Peak periods are from October 1 - Jan 15. During this time there can be cogent delays in both assembly and aircraft so amuse acquiesce added time.
There are abounding generally ambagious diction on some trackers such as USPS beneath we will account the best accepted ones and let you apperceive what anniversary absolutely means. For the capital question, depending on the country the shoes are actuality alien to it's actual accepted for there to be no aircraft updates for 80-90% of the commitment time. However, if you get DHL again updates are usually a few times per day.
USPS - "Origin Column is Advancing Shipment"
On the surface, it sounds like we haven't alien it yet and for some acumen lying to you. Fortunately, this is not the case at all it agency we've beatific it from our barn but hasn't yet been anesthetized off the USPS hands. Any adjournment from this is usually acquired by Customs.
Canada Column - "Tracking NOT FOUND"
As of Baronial 2015, Canada Column does not clue all-embracing registered mail (what we alarm "standard shipping"). If you crave tracking, baddest Accurate or DHL.
We accomplish every accomplishment to anticipate Community fees/taxes by appearance as a allowance and with a lower value. However, in the attenuate accident you get a bill, you are amenable for annihilation your country accuse you. This is absolutely controlled by them and is in no way affiliated to us.
--- Unfortunately, the art assignment was artlessly too low affection or too accomplished of detail for canvas. However, you may accessible a admission if you feel you chase our guidelines.
- Shoe accident accomplished 30 days, while we'd adulation to assurance shoes for life, it's aloof not accessible (yet)
- Amiss shoe sizes -- if the amiss shoe admeasurement was accidentally ordered, that is not a assurance issue, you aloof charge to artlessly acquaintance us for an exchange. (not accurate for custom shoes)
OUR ARTIST AFFAIRS IS CURRENTLY BANKRUPT TO NEW ASSURANCE UPS! We're architecture out a cast new beginning dashboard. There is no ETA as to back this will be completed. If you accept a ample afterward we may accede acknowledging you early.
We had to move the artist affairs to approval alone as bodies were signing up and not authoritative shoes or authoritative actual poor affection / baseborn artwork and we artlessly can't accept that. So now our affairs is approval only, but don't anguish it's not a continued boxy action we alone crave 3 things from you.
1) That you accept an annual already registered on Spreadshoes.com
2) We charge 2 or 3 examples of your artwork
3) We charge your adapted "shop name" so we can get you setup.
Once you accept this information, open a ticket and baddest "designer assurance up"
After your annual is approved, you'll accept all the instructions on how to activate but should you accept any issues you can consistently acquaintance us!
Any new tickets created will be auto bankrupt until assurance ups are aback up.